Cookies Policy
Last updated: 08/09/2025
At iTutorOnline, we believe in complete transparency about how we use cookies and similar technologies. This policy explains what cookies are, how we use them, and how you can control your cookie preferences on our platform.
What are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
Cookies cannot harm your device and do not contain viruses. They typically contain information such as:
- The name of the website that created the cookie
- How long the cookie will remain on your device
- A unique identifier that allows our website to recognize your browser
How iTutorOnline Uses Cookies
We use cookies to enhance your experience on our platform, ensure security, and provide personalized tutoring services. All non-essential cookies require your explicit consent before being activated, in full compliance with EU regulations.
Types of Cookies We Use
đEssential Cookies
These cookies are strictly necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.
Examples include:
- Authentication cookies: Keep you logged in to your iTutorOnline account
- Security cookies: Protect against fraud and ensure secure connections
- Load balancing cookies: Ensure optimal website performance
- Supabase session cookies: Manage your authentication state securely
Legal basis: These cookies are processed based on our legitimate interest in providing you with a functional website and secure tutoring platform (GDPR Article 6(1)(f)).
âī¸Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personalized features. They help us customize your tutoring experience based on your preferences.
Examples include:
- Language preferences: Remember your preferred language settings
- User interface settings: Save your dashboard layout preferences
- Accessibility settings: Remember your accessibility preferences
- Tutor search filters: Remember your subject and availability preferences
Legal basis: Your explicit consent (GDPR Article 6(1)(a)).
đAnalytical Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform and tutoring services.
We use:
- Google Analytics: Understand website usage patterns and user behavior
- Performance monitoring: Track website speed and technical performance
- User journey analysis: Improve the tutoring booking process
- Error tracking: Identify and fix technical issues quickly
Legal basis: Your explicit consent (GDPR Article 6(1)(a)). Data is anonymized and processed in compliance with EU data protection laws.
đ¯Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. They may also be used to inform you about tutoring opportunities that match your interests.
Used for:
- Targeted advertising: Show you relevant tutoring opportunities
- Social media integration: Enable sharing of tutoring achievements
- Remarketing campaigns: Remind you about incomplete tutor bookings
- Conversion tracking: Measure the effectiveness of our marketing efforts
Legal basis: Your explicit consent (GDPR Article 6(1)(a)). You can withdraw consent at any time.
Third-Party Services and Cookies
Some cookies on our website are set by third-party services that we use to enhance your tutoring experience:
Google Analytics
We use Google Analytics to understand how our platform is used and to improve our services. Google Analytics only activates after you provide consent for analytical cookies.
Data processed: Anonymous usage statistics, page views, session duration
Retention period: 26 months (configurable)
Privacy policy: Google Privacy Policy
Tink Payment Services (SEPA)
For secure payment processing through SEPA, we use Tink's API. They may set cookies to ensure secure payment transactions and fraud prevention.
Purpose: Secure payment processing, fraud detection
Data processed: Payment session data, security tokens
Privacy policy: Tink Privacy Policy
Supabase Authentication
Our authentication system uses Supabase to manage user accounts and sessions securely.
Purpose: User authentication, session management
Data processed: Authentication tokens, session data
Privacy policy: Supabase Privacy Policy
Your Cookie Rights and Choices
Under EU law, you have several rights regarding cookies and your personal data:
â Right to Consent
You can choose which types of cookies to accept or decline. Essential cookies cannot be disabled as they are necessary for the website to function.
đRight to Withdraw Consent
You can change your cookie preferences at any time using our cookie management tool or your browser settings.
đī¸Right to Delete
You can delete cookies from your device at any time through your browser settings.
âšī¸Right to Information
You have the right to know what cookies are being used and how your data is processed.
How to Manage Your Cookie Preferences
1. Using Our Cookie Preference Center
The easiest way to manage your cookie preferences is through our cookie preference center. You can access this at any time using the button at the bottom of this page.
2. Through Your Browser Settings
Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
- Google Chrome: Settings â Privacy and Security â Cookies and other site data
- Mozilla Firefox: Settings â Privacy & Security â Cookies and Site Data
- Safari: Preferences â Privacy â Manage Website Data
- Microsoft Edge: Settings â Cookies and site permissions â Cookies and site data
3. Opting Out of Third-Party Cookies
You can opt out of third-party advertising cookies through industry opt-out pages:
Cookie Retention Periods
Different cookies are stored for different lengths of time:
Questions About Our Cookie Policy?
If you have any questions about our use of cookies or this policy, please don't hesitate to contact us:
Email: contact@itutoronline.com
Subject: Cookie Policy Inquiry
We aim to respond to all cookie-related inquiries within 48 hours.
Changes to This Cookie Policy
We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through our platform if the changes are significant
- Request new consent if required by law
We encourage you to review this policy periodically to stay informed about our cookie practices.
Manage Your Cookie Preferences
Take control of your privacy. Choose which cookies you want to allow and customize your iTutorOnline experience.